Last updated: 01/05/2025
At Oprah’s Homes S.L., based in Spain and reachable via [email protected], we take the privacy and protection of personal data seriously.
This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with applicable regulations, including the General Data Protection Regulation (GDPR – Regulation EU 2016/679) and the Spanish Organic Law on Data Protection and Digital Rights Guarantee (LOPDGDD 3/2018).
We collect personal data when you interact with our website or services, including but not limited to:
•Contact information: Name, email address, phone number.
•Billing and payment details: Billing address and payment information for reservations or contracts.
•Identification data: ID card or passport (if required by regulations).
•Website usage data: Information about your browsing behavior on our website through cookies and analytics tools.
The personal data we collect is used for the following purposes:
• Managing bookings and rental contracts for corporate housing.
• Billing and administrative management of contracted services.
•Customer service and inquiry resolution.
• Sending commercial information and promotions, with prior consent.
•Improving user experience by analyzing website traffic and using cookies.
• Compliance with legal and regulatory obligations applicable to our sector.
Personal data will be stored for 1 year from the last interaction with our services. In some cases, we may retain information for a longer period if required by law (e.g., for tax or accounting purposes).
We may share your data with third parties in the following cases:
•Service providers required to execute contracts, such as payment platforms, maintenance companies, or rental agencies.
•Legal obligations, if required by tax, judicial, or government authorities.
•Marketing and analytics tools, such as Google Analytics or Meta Pixel, to improve our services and marketing strategies.
In all cases, we ensure that third parties comply with data protection regulations.
You have the right to:
•Access your personal data and obtain information about its processing.
• Rectify incorrect or incomplete data.
•Request the deletion of your data when it is no longer needed for the purposes collected.
• Object to or restrict data processing in certain cases.
•Request data portability to another service provider.
•Withdraw consent for receiving marketing communications at any time.
To exercise your rights, please email us at [email protected] with the subject “Data Protection”, including a copy of your ID to verify your identity.
We use cookies and tracking technologies on our website to enhance user experience and collect browsing data. You can manage your cookie preferences in your browser settings or through our cookie consent panel.
For more details, please refer to our Cookie Policy.
We have implemented technical and organizational security measures to protect your data from unauthorized access, alteration, loss, or disclosure.
However, absolute security does not exist on the internet. In case of a security breach, we commit to notifying affected users and relevant authorities within the legally required timeframe.
Oprah’s Homes S.L. reserves the right to modify this Privacy Policy at any time. Updates will be published on our website, indicating the latest revision date.
We recommend reviewing this page periodically to stay informed about how we protect your data.
For any inquiries regarding this Privacy Policy, please contact us at:
📧 Email: [email protected]
🌐 Website: https://oprahshomes.com
